Coaching is a relationship between the Coach, Erin Matlock, and the Client, You, in a mutual process that is designed to assist the client in making personal or professional changes in order to achieve their individual goals.

Client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach.

Client is responsible for completing session payment immediately upon securing a date and time slot. Because appointment times are limited, there are no refunds for cancellations. If there is a need to re-schedule an appointment, Client agrees to start over from the online calendar and pre-pay another coaching fee for the new time slot.

Client fully understands that the Coach, Erin Matlock, is not a medical practitioner and does not diagnose or treat any medical or psychiatric conditions. She does not dispense any medical advice or prescriptions. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

All products and services by Erin Matlock and Erin Matlock Inc are for educational and informational purposes only. Nothing on any of our websites, or any of our content or coaching replaces medical or psychiatric care nor is it a promise or guarantee of any results.

Client agrees to fully research, and assume all liability for, any and all coaching, content, strategies and techniques we discuss, and agrees to seek the care of a licensed medical professional before moving forward with any changes. If Client feels sick and needs medical care of any kind, Client agrees to take responsibility for his or her health and contact a licensed health care provider immediately.